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Dear Michael, 23.10.12
Re Customer ID: XXXXXX
We are writing to you today to inform you that we have decided to close your account.
As you will be aware until now your account has been heavily restricted and the bets that you have wished to place haven't been accepted.
Following a review of your account activity we have taken the decision based on the fact that any bets accepted will be subject to heavy restrictions and as such the decision has been taken to close the account rather than offer this heavily restricted service.
Your account will remain open for the next 48 hours so please withdraw any balance during this time. Once your account has been closed you will have to call Customer Services on 0800 731 6191 or +44208 515 2565 (outside of UK) if you wish to withdraw remaining funds.
Your sincerely,
Ladbrokes Customer Services Team
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06.09.12
Dear Mr Quigley,
Your StanJames.com username is - XXXXXXXXX
All Stan James accounts are reviewed on a regular basis by our Trading team, and due to betting patterns on this account the decision has been made to close it.
I would make you aware that this decision has been made at the highest level and will not be reversed. Any open bets will be honoured, and any outstanding balance will be returned to you via your normal withdrawal method.
Kind regards,
John.
The Stan James Team. | |
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0207 257 84 02 (Local/National Rate)
00350 200 44002 (International)
Email: service@stanjames.com
StanJames.com | 1 The Square, Marina Bay, Gibraltar
Licensed by the Gibraltar Government
StanJames.com advocates responsible gambling
www.gambleaware.co.uk
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From: accountqueries@vcint.com
Subject: Victor Chandler International
To: mike quigley
Date: Wednesday, 6 July, 2011, 8:49
Dear Mr. Quigley,
Thank you for contacting us.
We are contacting you today to advise that a business decision has been taken by our Senior Traders and I must inform you that betting Account Number xxxxxx has now been closed and no further business may be executed on your behalf.
The total balance of the Account £x,xxx.xx is currently in the process of being paid back to Card ending xxxx and can take 3-6 working days to reflect on your banking statement.
The balance of this Account now stands at zero with 10 outstanding bets. Find attached a copy of these bets. Any winnings will be withdrawn to your card.
As explained in our Terms and Conditions, a Traders decision is final and will not be over turned.
We would like to take this opportunity to thank you for your past custom.
Best Regards,
xxxx xx xxxxxx
Contact Centre || Customer Services || Victor Chandler International
Gibraltar
Undated letter (received 05 Feb 2010) from skybet closing telephone account and limiting bets to internet only (much smaller stakes accepted).
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